PAYMENT METHODS
Effective Date: June 2026
1. Accepted Payment Methods
We accept:
- Major credit and debit cards — including Visa, Mastercard and American Express.
- Digital wallets — Apple Pay, Google Pay
- PayPal
The payment methods available to you may depend on your location and are shown at checkout. We currently do not accept bank transfer, cash on delivery, or cheque. We apologise for any inconvenience this may cause.
2. Currency
Prices are displayed in [DEFAULT CURRENCY, e.g. GBP / USD / EUR] as standard. If you offer other currencies: you may be able to view or pay in other currencies; the amount charged and any conversion is determined by your card issuer or payment provider at their exchange rate. For taxes, import duties and other currency matters on international orders, please see our Terms & Conditions.
3. Payment Security
Your payments are handled by trusted third-party payment providers, which maintain recognised security standards (including PCI-DSS). We do not store your full card number, and card details are encrypted while they are transmitted. You can shop with confidence, knowing your transactions are secure and hassle-free.
4. Security and Authorisation Checks
All card payments undergo several security checks to protect both you and us. These may include address verification (AVS) and 3-D Secure / Strong Customer Authentication (SCA), where your bank asks you to confirm the payment.
Please ensure that the cardholder’s name, billing address and card details are accurate when making a payment, as discrepancies may cause delays in processing your order. We may refuse, hold or cancel any payment or order we reasonably believe to be unauthorised or fraudulent.
5. When Payment Is Taken
When you place an order, you authorise us (through our payment provider) to take payment. Depending on your payment method and our checkout, payment is taken when you place your order. A binding contract is formed as described in our Terms & Conditions.
6. Taxes, Duties and Conversion Fees
- Prices included applicable tax (such as VAT, GST or sales tax), which is shown before you pay.
- For deliveries outside our country, any import duties, customs charges or clearance fees are your responsibility, as explained in our Terms & Conditions.
- Your bank or payment provider may apply currency-conversion or foreign-transaction fees, for which we are not responsible.
7. Failed or Declined Payments
If a payment fails or is declined, your order will not be completed. Please check that your details are correct, try another payment method, or contact your bank or card provider. If you need help, contact us using the details below.
8. Payment Queries
If you have any questions about payment, please contact us:
- Email: [SUPPORT EMAIL]
- Seller: [LEGAL COMPANY NAME / YOUR NAME TRADING AS BRAND]
- Address: [BUSINESS ADDRESS]